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Musriha, Musriha, Universitas Bhayangkara Surabaya, Indonesia
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EKUITAS (Jurnal Ekonomi dan Keuangan) Vol. 15 No. 2 (2011) - Artikel
PENGARUH SERVICESCAPE DAN KUALITAS KOMUNIKASI KARYAWAN TERHADAP LOYALITAS NASABAH MELALUI KEPUASAN NASABAH BANK MANDIRI DI SURABAYA
Abstract PDF (Bahasa Indonesia)
