EKUITAS (Jurnal Ekonomi dan Keuangan)

THE ROLE OF HOLISTIC OWNER INVOLVEMENT AS A STRATEGY TO IMPROVE FINANCIAL PERFORMANCE

2024-07-25T10:30:05+07:00

The objective of this study is to examine the impact of liquidity, financial leverage, and company size on financial performance, with the moderation of holistic owner engagement in LQ45 enterprises. The study utilizes secondary data obtained from LQ45 firms that are publicly traded on the Indonesia Stock Exchange from 2020 to 2023. The data were subjected to panel data regression analysis. The findings suggest that liquidity, financial leverage, business size, and holistic owner participation all have an impact on financial success. In addition, the level of owner engagement has a moderating effect on the impact of liquidity, financial leverage, and firm size on financial performance. This study suggests that adopting a comprehensive approach to owner involvement can be an effective strategy for enhancing the financial performance of companies that are listed on the Indonesia Stock Exchange. Previous empirical research has yet to examine the impact of comprehensive owner engagement as a moderator on enhancing financial success. According to the findings, a successful approach to enhancing financial performance is to have comprehensive owner engagement in the organization.

EXPLORING THE NEXUS BETWEEN SERVICE QUALITY, PATIENT SATISFACTION, AND RECOMMENDATION INTENTIONS IN FAITH-BASED HOSPITAL SETTINGS

2024-05-22T12:04:26+07:00

More research is needed, particularly examining the connection between service quality and patient happiness in the setting of faith-based hospitals. This study seeks to fill this empirical void by investigating the correlation between service quality, patient satisfaction, and the intention to recommend a faith-based private hospital. An empirical study was carried out from October to November 2022, with a sample of 200 participants who underwent medical treatment at religiously affiliated facilities in Manado, North Sulawesi, Indonesia. The quantitative data were examined using structural equation modelling (SEM) using SmartPLS version 3.2. The results suggest that the quality of healthcare services has a favourable impact on consumer satisfaction. The intention to promote healthcare services is strongly influenced by patient satisfaction. Moreover, patient satisfaction completely mediates the association between healthcare service quality and recommendation intention. Furthermore, the study highlights reliability as the primary determinant in forecasting the quality of healthcare services. The findings enhance comprehension of the dynamics within faith-based hospital settings, guiding strategic initiatives to enhance healthcare delivery and patient outcomes.

EXPLORING CONTROL ENVIRONMENT PRACTICES IN LOCAL GOVERNMENT-OWNED COMPANIES

2024-07-25T10:24:16+07:00

This study investigated and evaluated the implementation of governance practices concerning the control environment in government-operated water supply firms in South Sulawesi Province, Indonesia. The objective of this study was to ascertain the most effective methods for implementing governance within government-owned firms. It also examined the maturity level of the control environment. This study utilized the multiple case study method and focused on three observed organizations. The qualitative data was analyzed using implementation-level assessment and comparison analysis across the cases. Multiple discoveries were unveiled in this investigation. Initially, the implementation of a control environment in observed organizations was rudimentary. Furthermore, effective communication and coordination across pertinent departments enhanced control consciousness inside the organization. Furthermore, this study recognized the significance of employing a procedural selection process for audit firms. Nevertheless, multiple domains necessitate enhancement to augment the quality of governance, specifically recognizing the significance of risk management and compliance programs. Additional aspects that may arise in control environment practices, such as corporate culture and political difficulties, should be further investigated.

IMPROVING PURCHASING DECISIONS THROUGH PERCEIVED FOOD QUALITY: AN SERVICE DOMINANT LOGIC (SDL) APPROACH

2024-05-22T11:59:48+07:00

This study aimed to investigate the impact of visual and verbal packaging on purchasing choices by assessing the perceived quality of food. One hundred seventy-five respondents were surveyed, specifically consumers who purchase MSME food goods in Banyumas Regency, including food, beverages, crafts, and other packaged items. This study employs AMOS structural equation modelling to examine the proposed research model. The findings indicate that visual and verbal packaging benefits the perceived quality of food and influences consumers' purchasing choices. The variable of perceived food quality has a beneficial influence on purchase decisions and can operate as a mediator between visual and verbal packaging regarding buying decisions. The model is grounded in the Service's Dominant logic and the consumption value theory. According to this theory, consumer behaviour is influenced by cognitive and hedonic evaluations that stem from consumption experiences. These experiences highlight the active involvement of consumers in creating value during their interactions with products, including visual packaging, verbal packaging, and perceived food quality.