FAKTOR YANG MEMPENGARUHI PREFERENSI MASYARAKAT MUSLIM MEMILIH HOTEL SYARIAH

Authors

  • Nurul Huda Universitas YARSI
  • Zulihar Zulihar Universitas YARSI
  • Nova Rini Sekolah Tinggi Ilmu Ekonomi Muhammadiyah Jakarta

DOI:

https://doi.org/10.24034/j25485024.y2018.v2.i4.4033

Keywords:

persepsi, masyarakat muslim, hotel syariah, regresi logistik

Abstract

Tujuan penelitian ini yaitu menganalisis karakteristik konsumen dalam memilih hotel syariah dan menganalisis faktor-faktor preferensi konsumen muslim dalam memilih hotel syariah. Metode yang digunakan yaitu analisis deskriftif dan Regresi logistik. Sampel yang digunakan berjumlah 100 yang dapat dianalisis dari 120 sampel. Hasil penelitian menyatakan karakteristik responden menginap di hotel syariah sebanyak 1 kali, dan mengenal hotel syariah dari internet dan memprioritaskan suasana hotel syariah tersebut. Faktor yang mempengaruhi persepsi responden dalam memilih hotel syariah berdasarkan hasil analisa regresi logistic hanya faktor citra hotel. Semakin tinggi dan bagus citra hotel syariah, maka semakin tinggi atau besar orang memiilh hotel syariah.

References

Ab Rahman, I. N., R. Saleh, S. Ab Rahman, and D. M, Hashim. 2011. Factors Contributing to Non Compliance of the Halal Standard among Restaurant Operators in Malaysia. 2011 2nd International Conference on Business, Economics and Tourism Management. IPEDR 24(2011) IACSIT Press, Singapore

Ahmat, N. C., A. H.A. Ridzuan, N. Din, N. Zainol, and M.A. Razali. 2015. Syariah Compliant Hotel: The Concept and Practices. Journal of Tourism, Hospitality & Culinary Arts 7(2): 52–66.

Albughuli, M . 2011. Exploring Motivations and Values for Domestic Travel from an Islamic and Arab Standpoint The Case of Saudi Arabia. Master Thesis. University of Waterloo. Pp1-139 (ONLINE)

Basmallah, A. 2011. Hadirnya Kemasan Syariah dalam Bisnis Perhotelan di Tanah Air. Binus Bussines Review 2(2).

Battour, M., M. N. Ismail, and M. Battor. 2011. The impact of destination attributes on Muslim tourist's choice. International Journal of tourism research 13(6): 527-540.

BPS Badan Pusat Statistik. 2017 Tingkat Penghunian Kamar [Internet]. [diunduh 2018 Februari]. Tersedia pada www. bps.go.id

Deksnyte, I, and L. Zigmas. 2012. Dynamic Pricing and Its Forming Factors. International Journal of Business and Social Science 3: 213–20.

DSN-MUI. 2016. Fatwa Dewan Syari’ah Nasional Nomor 108/DSN-MUI/X/ 2016 Tentang Pedoman Penyelenggaraan Pariwisata Berdasarkan Prinsip Syariah [Online]. Tersedia: www. dsnmui. or.id.

Engel, J. F., B. Roger., dan P. Miniard. 2010. Perilaku Konsumen. Alih bahasa Budiyanto. Binarupa Aksara. Jakarta.

Henderson, J. C. 2010. Sharia-compliant Hotels. Tourism and Hospitality Research, 10(3): 246–254.

Hasan, Z. 2015. Factors affecting Muslim Tourists Choice of Halal Concept Hotels and Satisfaction in Malaysia: Moderating effect of Religious Devo- tedness, International Journal of Accoun- ting & Business Management 3(2).

Ibrahim, A., and S. A. Jamal. 2016. A Case Study of Local non-Muslim Guest Awareness Towards Syariah-compliance in Grand Blue Wave Hotel Shah Alam. TEAM Journal of Hospitality and Tourism 13(1): 55-64.

Idris, J., and N.A. Wahab. 2015. The Competitive Advantages of Sharia-Compliant Hotel Concept in Malaysia: SWOT Analysis. Proceeding of the 2nd International Conference on Management and Muamalah 2015 (2nd ICoMM), Selangor, Malaysia.

Kaura, V. 2013. Antecedents of customer satisfaction: a study of Indian public and private sector banks. International Journal of Bank Marketing 31(3): 167-186.

Khan, A. H., A. Haque, and M. S. Rahman. 2013. What Makes Tourists Satisfied? An Empirical Study on Malaysian Islamic Tourist Destination. Middle-East Journal of Scientific Research 14(12): 1631-1637. (ONLINE). http://www. idosi. Org/mejsr/mejsr14(12) 13/11.pdf

Kemenpar. 2017. Laporan Akhir Kajian Pengembangan Pariwisata Syariah. Jakarta: Kementrian Pariwisata.

Mahmood, R., and S. M. Khan. 2014. Impact of Service Marketing Mixes on Customer Perception: A Study on Eastern Bank Limited, Bangladesh. European Journal of Business and Management 6(34): 164-167.

Mokrysz, S. 2016. Consumer preferences and behavior on the coffee market in Poland. Forum Scientiae Oeconomia 4: 91–108

Mujib, A. 2016. Analisis terhadap Konsep Syariah pada Industri Perhotelan di Indonesia, Asy-Syir’ah Jurnal Ilmu Syari’ah dan Hukum 50(2), Desember 2016

Omar,S. N., S. R. Omar, and S. Ab Karim. 2014. Perceived importance on Malay- sian Halal and Authentic Heritage Food (HAHFo): International Muslim Tourist’s purchase intention behaviour. Proceedings of SOCIOINT14-Internati- onal Conference on Social Sciences and Humanities. 8-10 September 2014- Istanbul, Turkey: 954-960.

Othman, N., R. M. Taha, and S. Othman. 2015. Maqasid Al Shariah In The Governance and Management Strategy Of Islamic Tourism Businesses.

Pratomo, A., dan A. G. Subakti. 2017. Analisis Konsep Hotel Syariah Pada Hotel Sofyan Jakarta Sebagai World’s Best Family Friendly Hotel. Jurnal Sains Terapan Pariwisata 2(3).

Putit, L., M. Muda, A. N. Mahmood, N. Z. A.Taufek, and N. Wahib. 2016 Linking ‘Halal’ Friendly Hotel Attributes and Customer Satisfaction: The Islamic Tourism Sector. Journal of Emerging Economies and Islamic Research 4, Special Issue

Qiong, 2017. A Brief Introduction to Per- ception, Studies in Literature and Language 15(4): 18-28

Rahardi, dan R. Wiliasih .2016. Analisis Faktor-Faktor Yang Mempengaruhi Preferensi Konsumen Terhadap Hotel Syariah. Jurnal Syarikah ISSN 2442-4420 2(1): Juni 2016

Razalli, M. R., S. Abdullah, and M.G. Hassan. 2012. Developing a Model for Islamic Hotels: Evaluating Opportunities and Challenges. International Proceedings of Economics Development & Research 42: 91–95. Jeju Island, South Korea

Sabri, F. A. 2010. Perkembangan Hotel Syari’ah di Indonesia: Mengonsep Pari- wisata Islami. Karsa, XVIII(2).

Sahida, W., S. A. Rahman, K. Awang, and Y. C. Man. 2011. The Implementation of Shariah Compliance Concept Hotel: De Palma Hotel Ampang, Malaysia. In 2nd International Conference on Humanities, Historical and Social Sciences 17: 138–142. Singapore.

Said, M and F. Hassan. 2014. The Antecedents of Halal Consumption Congru- ence (HaCC) of Malaysia’s Halal Food Products: A Conceptual Approach. Proceedings Book of ICETSR, 2014, Malaysia.

Salleh, N. Z. M., A. B. A. Hamid, N. H. Hashim, and S. Z. Omain. 2014. The Practice of Shariah-Compliant Hotel in Malaysia, International Journal of Trade, Economics and Finance 5(1).

Samori, Z., and F.A.Rahman. 2013. Towards the Formation of Shariah Compliant Hotel in Malaysia: An Exploratory Study on its Opportunities and Challenges. In The 2013 WEI International Academic Conference Istan- bul (108–124). Istanbul, Turkey. Sekaran.

Shaari, J. A. N., Khalique, M and Malek, N. I A. 2013. Halal Restaurant: Lifestyle of Muslims in Penang. International Journal of Global Business 6(2): 1-15. (ONLINE)

Shimp, T. A. 2003. Periklanan Promosi: Aspek Tambahan Komunikasi Pemasaran Ter- padu. Edisi Bahasa Indonesia, jilid 1, edisi 5. Erlangga. Jakarta.

Sunyoto D,. dan F. E. Susanti. 2015. Manajemen Pemasaran Jasa Merencanakan, Mengelola, dan Membidik Pasar Jasa. Yogyakarta (Indonesia): CAPS (Center for Academic Publishing Service).

Swastha, B., dan H. Handoko. 2010. Manajemen Pemasaran. Analisis Perilaku Konsumen. BPFE. Yogyakarta.

Watani, Z .2017, Pengaruh Aspek Kepatuhan Syariah Dan Bauran Pemasaran Terhadap Kepuasan Dan Intensi Wisatawan Muslim Berkunjung Kembali Ke Hotel Syariah, tesis Universitas Indonesia Sekolah Kajian Strategik Dan Global Program Studi Timur Tengah Dan Islam Kekhususan Ekonomi Dan Keuangan Syariah, Jakarta, Juli 2017

Widyarini, K. F. 2014. Variabel Yang Mempengaruhi Keputusan Pemilihan Hotel Syariah. Jurnal Ekonomi dan Bisnis Islam IX(1).

Yusof, M. F. M., and M. Z. Muhammad. 2013. Introducing Shariah Compliant Hotels as a New Tourism Product: The Case of Malaysia. In The 20th Inter- national Business Information Mana- gement Conference (IBIMA) (1142–1146). Kuala Lumpur, Malaysia.

Zailani, A. O., and S. Kopeng. 2011. An exploratory study on the factors influ- ence the non-compliance to Halal among hoteliers in Malaysia. Inter- national Business Management 5 (1): 1-12.

Published

2019-11-14

Issue

Section

Artikel