THE MEDIATING ROLE OF SATISFACTION TOWARD REMUNERATION SYSTEM: POS RELATED TO PERFORMANCE

Hunik Sri Runing Sawitri, Salamah Wahyuni, Anastasia Riani Suprapti, Desy Mayasari

Sari

This study aims to test the mediating role of satisfaction toward remuneration system on the effect of supervisor support on performance. This study is conducted to 298 people who work as academic staff and administrative staffs. The samples are selected using stratified random sampling. It is hypothesized that, 1) supervisor support affects the satisfaction toward remuneration system, 2) satisfaction toward remuneration system affects employee performance, 3) supervisor support affects employee performance, and 4) satisfaction toward remuneration system mediates the effect of supervisor support on employee performance. The result of regression analysis shows that supervisor support positively and significantly affects satisfaction toward remuneration system. Satisfaction toward remuneration system has positive and significant effect on performance, but supervisor support has no significant effect on performance. The testing on mediation effect shows that satisfaction toward remuneration system fully mediates the effect of supervisor support on employee performance.

Kata Kunci

supervisor support; satisfaction toward system; remuneration; performance

Teks Lengkap:

PDF

Referensi

Amstrong-Stassen, M., Cameron, S.J.; Horsburgh, M.E. (1996). The impact of organizational downsizing on the job satisfaction of nurses. Canadian Journal of Nursing Administration, 9: 8-32.

Ahmad, Z. A., Yekta, Z. A. (2010). Relationship between perceived organizational support, leadership behavior, and job satisfaction: An empirical study in Iran. Intangible Capital, 6(2):162-184: 1697-9818.

Agrimahera, v. A. & Adam, H. (2014). Evaluasi Sistem Remunerasi Dosen Badan Layanan Umum Perguruan Tinggi (Studi Kasus Universitas “X”). Jurnal Ilmiah Mahasiswa FEB, 2(1).

Burke, R.J. & Greenglass, E.R. (2001). Hospital restructuring and nursing staff wellbeing: the role of perceived hospital and union support. Anxiety, Stress and Coping: An International Journal, 14:93-115.

Burke, R.J. (2003). Nursing Staff Attitudes Following Restructuring: The Role of Perceived Organizational Support, Restructuring Processes and Stressors. International Journal of Sociology and Social Policy, 23:129-157.

Eisenberger, R. & Huntington, R. (1986). Perceived Organzational Support. Journal of Applied Psychology, 71(3): 500-507

Eisenberger, R., Fasolo, P. & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75(1), 51.

Eisenberger, R., Cummings, J., Armeli, S. & Lynch, P. (1997). Perceived Organizational Support, Discretionary Treatment, and Job Satisfaction. Journal of Applied Psychology, 5: 825.

Eisenberger R., Armeli S., Rexwinkel B., Lynch PD., Rhoades L. (2001). Reciprocation of perceived organizational support. J ournal of applied psychology, 86 (1): 42

Haammerschmidt, M., Falk, T., & Weijters B. (2016).Channel in the Mirror: An Alignable Model for Assesing Customer Satisfaction in Concurrent Systems. Journal of Sercvice Research, 19(1), 88-101

Judge, T. A., Thoresen, C. J., Bono, J. E., Patton, G. K., (2001). The Job Satisfaction-Job Performance Relationship: A Qualitative and Quantitative Review, Psychological bulletin, 127 (3): 376-407

Joolaee, S., Jalili, HR., Rafii, F., Hajibabaee, F.& Haghani, H. (2013). Relationship between Moral Distress and Job Satisfaction among Nurses of Tehran University of Medical Sciences Hospitals. Journal of Nursing and Midwifery, Tehran University of Medical Sciences, 18(1): 42-51.

Kuo, Y. K., Su,Y. Y. & Chang, B. L. (2015). The study on Relationship of Perceived organizational support and job satisfaction in Taiwan Hospitality service industry. Managing Intelectual Capital and innovation for Sustainable and Inclusive Society, 1977-1980.

Monjamed, Z., Ghorbani, T., Mostofian, F., Oveysipoor, R., Nakhostpandi, S. & Mahmoodi, M. (2004). Job satisfaction of nursing working in health centers. Hayat Journal, 10(23): 39-48.

Mirmolae, T., Dargahi, H., Kazemnezhad, A., Mohajerrahbari, M. (2005). Job satisfaction of midwives. Hayat Journal, 11(24,25): 87-95

Martini, R. (2011). Remunerasi dan Rasa Keadilan Masyarakat. Paper presented at the FORUM.

Miao, R.T. (2011). Perceived organizational support, Job satisfaction, task performance and organizational citizenship behavior in China. Journal Behavior Applied Management, 12(2): 105-127.

Martins, H. & Proença T. (2012). Minnesota Satisfaction Questionnaire – Psychometric Properties and Validation in a Population of Portuguese Hospital Workers. FEP Working papers, (471):1-20.

Rhoades L. & Eisenberger R. (2002). Perceived organizational support: a review of the literature. Journal of Applied Psychology, 87 (4): 698.

Ram, P. (2013). Relationship between Job Satisfaction and Job Performance in the Public Sector-A Case Study from India. International Journal of Academic Research in Economics and Management Sciences,2(2): 2226-3624

Stamper, C.L. & Johlke, M.C. (2003). The Impact of Perceived Organizational Support on the Relationship between Boundary Spanner Role Stress and Work Outcomes. Journal of Management, 29:569-588.

Talasaz, Z. H., Saadoldin, Sh. N. & Shakeri, M.T. (2014). The Relationship between Job Satisfaction and Job Performance among Midwives Working in Healthcare Centers of Mashhad, Iran. Journal of Midwifery and Reproductive Health, 2(3): 157-164.

Van Bueren, A. L. (2003). CEO remuneration disclosure quality: an Australian perspective.

Refbacks

  • Saat ini tidak ada refbacks.