THE MEDIATING ROLE OF SATISFACTION TOWARD REMUNERATION SYSTEM: POS RELATED TO PERFORMANCE

Authors

  • Hunik Sri Runing Sawitri Faculty of Economics and Business, Universitas Sebelas Maret
  • Salamah Wahyuni Faculty of Economics and Business, Universitas Sebelas Maret
  • Anastasia Riani Suprapti Faculty of Economics and Business, Universitas Sebelas Mare
  • Desy Mayasari

DOI:

https://doi.org/10.24034/j25485024.y2018.v2.i1.3837

Keywords:

supervisor support, satisfaction toward system, remuneration, performance

Abstract

This study aims to test the mediating role of satisfaction toward remuneration system on the effect of supervisor support on performance. This study is conducted to 298 people who work as academic staff and administrative staffs. The samples are selected using stratified random sampling. It is hypothesized that, 1) supervisor support affects the satisfaction toward remuneration system, 2) satisfaction toward remuneration system affects employee performance, 3) supervisor support affects employee performance, and 4) satisfaction toward remuneration system mediates the effect of supervisor support on employee performance. The result of regression analysis shows that supervisor support positively and significantly affects satisfaction toward remuneration system. Satisfaction toward remuneration system has positive and significant effect on performance, but supervisor support has no significant effect on performance. The testing on mediation effect shows that satisfaction toward remuneration system fully mediates the effect of supervisor support on employee performance.

 

References

Al-Zu’bi, H. A. 2010. A Study of Relationship between Organizational Justice and Job Satisfaction. International Journal of Business and Management 5(12): 102–110.

Allen, D. G., L. M. Shore, and R. W. Griffeth. 2003. The Role of Perceived Organi- zational Support and Supportive Human Resource Practices in the Turnover Process. Journal of Mana- gement 29(1): 99–118.

Armstrong-Stassen, M., S. J. Cameron, and M. E. Horsburgh. 1996. The Impact of Organizational Downsizing on the Job Satisfaction of Nurses. Canadian Journal of Nursing Administration 9(4): 8-32.

Burke, R. J. and E. R. Greenglass. 2001. Hospital Restructuring and Nursing Staff Wellbeing: the Role of Perceived Hospital and Union Support. Anxiety, Stress, and Coping: An International Journal 14: 93-115.

Burke, R. J. 2003. Nursing Staff Attitudes Following Restructuring: the Role of Perceived Organizational Support, Restructuring Processes and Stressors. International Journal of Sociology and Social Policy 23: 129-157.

Cropanzano, R. and M. S. Mitchell. 2005. Social Exchange Theory: An Inter- disciplinary Review. Journal of Manage- ment 31(6): 874–900.

Currall, S. C., A. J. Towler, T. A. Judge, and L. Kohn. 2005. Pay Satisfaction and Organizational Outcomes. Personnel Psychology 58(3): 613–640.

Eisenberger, R. and R. Huntington. 1986. Perceived Organizational Support. Journal of Applied Psychology 71(3): 500-507.

Eisenberger, R., S. Armeli, B. Rexwinkel, P. D. Lynch, and L. Rhoades. 2001. Reciprocation of Perceived Organi- zational Support. Journal of Applied Psychology 86(1): 42–51.

Eisenberger, R., R. Huntington, S. Hutchi- son, and D. Sowa. 1986. Perceived Organizational Support. Journal of Applied Psychology 71(3): 500–507.

Eisenberger, R., J. Cummings, S. Armeli, and P. Lynch. 1997. Perceived Organizational Support, Discretionary Treatment, and Job Satisfaction. Journal of Applied Psychology 82(5): 812-820.

Eisenberger, R., and F. Stinglhamber. 2011. Perceived Organizational Support: Fostering Enthusiastic and Productive Employees. American Psychological Association. Washington DC.

Emerson, R. M. 1976. Social Exchange Theory. Annual Review of Sociology, 2(1976): 335–362.

Francis, C. A. 2012. The Mediating Force of “Face”: Supervisor Character and Status Related to Perceived Organi- zational Support and Work Outcomes. Journal of Leadership and Organizational Studies 19(1): 58–67.

Gaylord, N. K., K. M. Kitzmann, and J. K. Coleman. 2003. Parents’ and Children’s Perceptions of Parental Behavior: Associations with Children’s Psycho- social Adjustment in the Classroom. Parenting 3(1): 23–47.

Guan, X., T. Sun, Y. Hou, L. Zhao, Y. Z. Luan, and L. H. Fan. 2014. The Relationship between Job Performance and Perceived Organizational Support in Faculty Members at Chinese Universities: A Questionnaire Survey. BMC Medical Education 14(1): 1-10.

Gupta, M. 2014. Employees’ Satisfaction Towards Monetary Compensation Practices. Global Journal of Finance and Management 6(8): 975–6477.

Hair, J. F., W. C. Black, B. J. Babin, and R. E. Anderson. 2010. Multivariate Data Analysis. Vectors 5(3): 207-219.

Hammerschmidt, M., T. Falk, and B. Weijters. 2016. Channels in the Mirror: an Alignable Model for Assessing Customer Satisfaction in Concurrent Channel Systems. Journal of Service Research 19(1): 88–101.

Heneman Iii, H. G. and D. P. Schwab. 1985. Pay Satisfaction: Its Multidementional Nature and Measurement. International Journal of Psychology 20(2): 129-141.

Huseman, R. C., J. D. Hatfield, and E. W. Miles. 1987. A New Perspective on Equity Theory: the Equity Sensitivity Construct. Academy of Management Review 12(2): 222–234.

Isaksen, S. G., G. J. Puccio, and D. J. Treffinger. 1993. An Ecological Approach to Creativity Research: Profiling for Creative Problem Solving. The Journal of Creative Behavior 27(3): 149–170.

Janssen, O. 2012. Fairness Perceptions as a Moderator in the Curvilinear Relation- ships between Job Demands, and Job Performance and Job Satisfaction. Academy of Management Journal 44(5): 1039–1050.

Joolaee, S., H. R. Jalili, F. Rafii, F. Hajibabaee, and H. Haghani. 2013. Relationship between Moral Distress and Job Satisfaction among Nurses of Tehran University of Medical Sciences Hospitals. Journal of Nursing and Midwifery, Tehran University of Medical Sciences 18(1): 42-51.

Judge, T. A. and R. Klinger. 2008. Job Satisfaction: Subjective Well-Being at Work. The Science of Subjective Well-Being 393–413.

Kurtessis, J. N., R. Eisenberger, M. T. Ford, L. C. Buffardi, K. A. Stewart, and C. S. Adis. 2017. Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory. Journal of Management 43(6): 1854–1884.

Levanthal, G. S. 1977. What Should be Done with Equity Theory? New Approaches to the Study of Fairness in Social Relationships. Social Exchange Theory 1- 52.

Martins, H. and T. Proenca. 2012. Minnesota Satisfaction Questionnaire - Psycho- metric Properties and Validation in a Population of Portuguese Hospital Workers. fep Working Papers (471): 1-20.

Miao, R. T. 2011. Perceived Organizational Support, Job Satisfaction, Task Performance and Organizational Citizen ship Behavior in China. Journal Behavior Applied Management 12(2): 105-127.

Ong, C. S., M. Y. Day, and W. L. Hsu. 2009. The Measurement of User Satisfaction with Question Answering Systems. Information and Management 46(7): 397–403.

Peterson, J. Z. 2009. Job stress, job satisfaction and intention to leave among new nurses. Job Stress, Job Satisfaction & Intention to Leave Among New Nurses.

Petter, S., and E. R. McLean. 2009. A Meta-analytic Assessment of the DeLone and McLean IS Success Model: an Examination of IS Success at the Individual Level. Information and Management 46(3): 159–166.

Porter, L. W., R. M. Steers, P. V. Boulian, and R. Dubin. 1973. Organizational Commitment, Job Satisfaction, and Turnover among Psychiatric Technicians. Journal of Applied Psychology 59(5): 603–609.

Rhoades, L. and R. Eisenberger, R. 2002. Perceived Organizational Support: A Review of the Literature. Journal of Applied Psychology 87(4): 698–714.

Schwab, D. P. and M. J. Wallace Jr. 1974. Correlates of Employee Satisfaction with Pay. Industrial Relations 13(1): 78–89.

Settoon, R. P., N. Bennett, and R. C. Liden. 1996. Social Exchange in Organizations: Perceived Organizational Support, Leader–Member Exchange, and Employee Reciprocity. Journal of Applied Psychology 81(3): 219–227.

Singh, J. K. 2013. Study of Employees’ Job Satisfaction and Its. Study of Employees’ Job Satisfaction and Its 1(4): 105–111.

Sawitri, H. S. R., and S. Wahyuni. 2018. Readiness to Change in the Public Sector. International Journal of Business and Society 19(1): 259–267.

Stamper, C. L. and M. C. Johlke. 2003. The Impact of Perceived Organizational Support on the Relationship between Boundary Spanner Role Stress and Work Outcomes. Journal of Management 29: 569-588.

Stinglhamber, F., D. De Cremer, and L. Mercken. 2006. Perceived Support as a Mediator of the Relationship between Justice and Trust: A Multiple Foci Approach. Group and Organization Management 31(4): 442–468.

Sturman, M. C., C. O. Trevor, J. W. Boudreau, and B. Gerhart. 2003. Is it Worth it to Win the Talent War? Evaluating the Utility of Performance-based Pay. Personnel Psychology 56(4): 997–1035.

Talasaz, Z. H., Sh. N. Saadoldin, dan M. T. Shakeri. 2014. The Relationship between Job Satisfaction and Job Performance among Midwives Working in Health-care Centers of Mashhad, Iran. Journal of Midwifery and Reproductive Health 2(3): 157-164.

Thrun, M. M. 2014. Factors Affecting Job Satisfaction and Nurse Retention. Dissertation. Walden University.

Tremblay, M., and M. Gibson. 2016. The Role of Humor in the Relationship Between Transactional Leadership Behavior, Perceived Supervisor Support, and Citizenship Behavior. Journal of Leadership and Organizational Studies 23(1): 39–54. Vandenberghe, C. and M. Tremblay. 2008. The Role of Pay Satisfaction and Organizational Commitment in Turn- over Intentions: A Two-sample Study. Journal of Business and Psychology 22(3): 275–286.

Markovits, Y., A. J. Davis, and R. V. Dick. 2005. Organizational Commitment Profile and Job Satisfaction among Greek Private and Public Sector Employees. International Journal of Cross Cultural Management 7(1): 77-99.

Published

2018-09-03

Issue

Section

Artikel